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Benefits Administrator (10-12 month contract) (Vancouver)
at Jobs in Vancouver in Vancouver
Dehoney Financial Group, a full service financial and insurance consulting company, has been the trusted advisor to many of Canada's premier employers, their top executives, and individual customers for over 30 years. We specialize in developing unique strategies for a range of customers from the large national corporation to the individual and everything in between.
Reporting to the Manager of the Administration Department, the Benefits Administrator is responsible for the education, communication and administration of the group insurance program and other benefits available to our clients; preparing billing statements; and updating client databases. This position will also provide backup assistance to the Group Account Managers.
Primary Duties and Responsibilities:
• Demonstrate a superior commitment to meeting customer needs by providing prompt, accurate responses to clients requesting information on group health/dental benefits and related procedures.
• Work with Dehoney's Group Insurers to resolve claims and service issues through research and investigation.
• Escalate issues to Management to ensure customer expectations are met when standard procedures are inadequate in meeting specific needs.
• Accurately produce and release monthly client billing statements.
• Process enrolments, changes, and terminations
• Reconcile and validate clients' payments, billing statements and member data records with insurance carrier records.
• Interact with and support Group Account Managers on matters pertaining to shared clients by documenting responses to service inquiries utilizing Dehoney's procedures
• Recognize sensitive accounts and address any related issues with the Group Account Manager and/or Team
• Support other administrators and managers when required to ensure that departmental administration and client service deliverables are achieved.
Required Qualifications
• Minimum of 1 year relevant industry experience specifically in a Benefits Administration
• 2 years' other related office experience
• Must be able to manage multiple projects and tasks effectively while adhering to strict timelines in a fast-paced, dynamic environment.
• Ability to build constructive and effective relationships both internally and exteternally; independently and as part of a team
• Customer service focus combined with patience, persistence and flexibility
• Excellent written and verbal skills
• Proficient MS Office skills, including Word, Excel, and email and internet navigation
• Good mathematical skills
• Ability to adopt and apply new concepts quickly and readily
• Exceptional attention to detail and organization skills
• Excellent interpersonal and communication skills
If you are a positive individual who enjoys working collaboratively in a dynamic organization, this could be the role for you!
Please apply with resume and cover letter to: careers@jouta.com
We thank all applicants for their interest and only those shortlisted will be contacted.
Reporting to the Manager of the Administration Department, the Benefits Administrator is responsible for the education, communication and administration of the group insurance program and other benefits available to our clients; preparing billing statements; and updating client databases. This position will also provide backup assistance to the Group Account Managers.
Primary Duties and Responsibilities:
• Demonstrate a superior commitment to meeting customer needs by providing prompt, accurate responses to clients requesting information on group health/dental benefits and related procedures.
• Work with Dehoney's Group Insurers to resolve claims and service issues through research and investigation.
• Escalate issues to Management to ensure customer expectations are met when standard procedures are inadequate in meeting specific needs.
• Accurately produce and release monthly client billing statements.
• Process enrolments, changes, and terminations
• Reconcile and validate clients' payments, billing statements and member data records with insurance carrier records.
• Interact with and support Group Account Managers on matters pertaining to shared clients by documenting responses to service inquiries utilizing Dehoney's procedures
• Recognize sensitive accounts and address any related issues with the Group Account Manager and/or Team
• Support other administrators and managers when required to ensure that departmental administration and client service deliverables are achieved.
Required Qualifications
• Minimum of 1 year relevant industry experience specifically in a Benefits Administration
• 2 years' other related office experience
• Must be able to manage multiple projects and tasks effectively while adhering to strict timelines in a fast-paced, dynamic environment.
• Ability to build constructive and effective relationships both internally and exteternally; independently and as part of a team
• Customer service focus combined with patience, persistence and flexibility
• Excellent written and verbal skills
• Proficient MS Office skills, including Word, Excel, and email and internet navigation
• Good mathematical skills
• Ability to adopt and apply new concepts quickly and readily
• Exceptional attention to detail and organization skills
• Excellent interpersonal and communication skills
If you are a positive individual who enjoys working collaboratively in a dynamic organization, this could be the role for you!
Please apply with resume and cover letter to: careers@jouta.com
We thank all applicants for their interest and only those shortlisted will be contacted.
Published at 21-11-2011
Viewed: 44 times
Viewed: 44 times
