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full time Collections Officer (Experienced) (Vancouver, Downtown)

at Jobs in Vancouver in Vancouver

Immediate Openings for Experienced Third Debt Collectors!

CBV Collection Services Ltd. is a leading provider of collection services for over 80 years with clients in the financial, telecommunications, and government sectors. We are looking for motivated and career-focused individuals who believe in providing the best service and results for our clients.

We are looking for Intermediate and Senior Collectors to start immediately. We offer competitive base pay depending on experience level plus an unbeatable commission structure.

Collector Responsibilities include -- but are NOT limited to:

• Outbound and inbound calls for collection actions in accordance with all company policies, procedures, and guidelines as well as all provincial and local laws and regulations.
• Contact consumers by telephone (manually or via dialer platform) regarding collection and recovery of outstanding accounts.
• Perform skip tracing and establish contact with consumers.
• Negotiate re-payment with consumers by form of payment in full, settlements and payment plans, according to company guidelines.
• Follow up on promise to pay and payment commitment accounts, to ensure a positive resolution and client satisfaction.
• Achieve various numeric standards and goals without sacrificing quality of service or adherence to provincial compliancy requirements and consistently representing the Company in a professional manner.

REQUIREMENTS - Ideal candidates will have:

• At least 1 years working as a successful 3rd collector
• Superior command of the English language with excellent communication and negotiation skills
• Persistent and assertive with a competitive nature
• Money motivated
• Ability to think quickly and be creative with financial sourcing options
• Strong ability to negotiate, influence and persuade others
• Well developed organizational and time management skills
• Drive to succeed and a strong work ethic
• Ability to work productively and produce in a dynamic, rapidly changing environment.

If you meet these requirements and are a positive, energetic person with an entrepreneurial spirit, along with the ability to meet and exceed goals, please apply online: van-jobs@cbvcollections.com. Only qualified candidates will be contacted.

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Published at 26-09-2011
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