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Team Lead - Customer Contact Centre (Burnaby near Gilmore Skytrain)
at Human Resources in Vancouver
Team Lead - Customer Contact Centre
If you are looking for an opportunity to kick-start your management career in customer service, consider joining the Panago team!
As a Team Lead, you would manage a team of customer service staff in delivering excellent service to customers. You are a natural leader and can excel in team coaching, drive performance excellence, and achieve high levels of customer satisfaction.
The Company
Panago is one of Canada’s leading national food service companies with over $140 million in annual sales and approximately 170 locations. Panago is growing rapidly in markets across Canada.
Key Responsibilities
As a Team Lead you would be responsible for the day-to-day leadership and performance of a team of part-time and full-time agents. Key aspects of the role are as follows:
• Provide your team the leadership and management needed to excel at their work
• Drive exceptional customer service
• Support stores and their staff in the delivery of customer service
In addition, there is lots of opportunity to work with senior management, take on new initiatives, and advance your career!
Additional Information
Multiple positions are available at this time. The position entails 30 to 40 hours per week. We are currently recruiting for the following location:
• Burnaby (located near the Gilmore SkyTrain station)
Earnings are up to $32K per year (based on full time hours) plus bonus eligibility! In addition, a subsidized comprehensive benefit plan is provided.
Requirements
• Call centre experience
• Ability to quickly learn computer applications and phone system functions
• Ability to learn and maintain product and promotion knowledge
• Positive attitude and great customer service skill set
• High school diploma is required; post-secondary education is an asset
Applications
Please apply to ccc.recruitment@panago.com with “Team Lead” in the subject line.
Please provide your resume along with a cover letter outlining the locations at which you are open to working, your salary expectations, and your qualifications for the position.
We thank all interested applicants; however only those applicants selected for an interview will be contacted.
If you are looking for an opportunity to kick-start your management career in customer service, consider joining the Panago team!
As a Team Lead, you would manage a team of customer service staff in delivering excellent service to customers. You are a natural leader and can excel in team coaching, drive performance excellence, and achieve high levels of customer satisfaction.
The Company
Panago is one of Canada’s leading national food service companies with over $140 million in annual sales and approximately 170 locations. Panago is growing rapidly in markets across Canada.
Key Responsibilities
As a Team Lead you would be responsible for the day-to-day leadership and performance of a team of part-time and full-time agents. Key aspects of the role are as follows:
• Provide your team the leadership and management needed to excel at their work
• Drive exceptional customer service
• Support stores and their staff in the delivery of customer service
In addition, there is lots of opportunity to work with senior management, take on new initiatives, and advance your career!
Additional Information
Multiple positions are available at this time. The position entails 30 to 40 hours per week. We are currently recruiting for the following location:
• Burnaby (located near the Gilmore SkyTrain station)
Earnings are up to $32K per year (based on full time hours) plus bonus eligibility! In addition, a subsidized comprehensive benefit plan is provided.
Requirements
• Call centre experience
• Ability to quickly learn computer applications and phone system functions
• Ability to learn and maintain product and promotion knowledge
• Positive attitude and great customer service skill set
• High school diploma is required; post-secondary education is an asset
Applications
Please apply to ccc.recruitment@panago.com with “Team Lead” in the subject line.
Please provide your resume along with a cover letter outlining the locations at which you are open to working, your salary expectations, and your qualifications for the position.
We thank all interested applicants; however only those applicants selected for an interview will be contacted.
Published at 02-10-2009
Viewed: 239 times
Viewed: 239 times
