applicants

RMD, APTUS Systems is a Point of Sales solution provider specializing in retailers and wholesalers. We are looking for a person with technical background for the technical support team.

JOB DESCRIPTION AND RESPONSIBILITIES:

• Installing and trouble-shooting POS systems onsite
• Diagnosing and trouble-shooting software and hardware issues
• Responsible for providing telephone and remote technical support to existing customers and promoting various products and services

• Answering phones in a prompt, polite and friendly manner

QUALIFICATIONS:

• Minimum 1 year experience in technical support
• The ability to diagnose and troubleshoot software and hardware issues
• Familiar with desktop and laptop hardware
• Good working knowledge of operating systems
• Good working knowledge of computer network and Internet connectivity
• Ability to multi-task, hardworking and independent
• Technical aptitude and resourceful nature
• Excellent interpersonal skills and communications both written and oral

• Strong English communication skills, Cantonese or Mandarin are an asset

Position is hourly based. This industry is very competitive and a fast paced industry.

Please email your resume with expected salary to: alan@aptus.ca

• No phone call please